In recent years, digital and online counselling, often referred to as teletherapy, has seen a dramatic rise, especially in the wake of the COVID-19 pandemic. As technology continues to advance and the world becomes more connected, teletherapy has emerged as an accessible and flexible way to receive mental health support. This article explores the evolution of digital counselling, the factors driving its rise, its various formats, and the many benefits it offers to both therapists and clients.

 The Evolution of Digital Counselling

Teletherapy is not an entirely new concept. The idea of offering remote psychological support dates back to the early 20th century, when the telephone was first used to deliver counselling services. However, digital counselling in its modern form began to take off in the late 1990s with the advent of the internet and the development of video conferencing technologies. The term “e-therapy” or “online therapy” initially referred to counselling via email or chat services, but it has since expanded to include real-time video consultations, text messaging, and even mobile apps specifically designed for mental health.

The growth of high-speed internet and the proliferation of smartphones have been crucial factors in teletherapy’s rise. These technological advancements have made it easier for individuals to access professional mental health support from the comfort of their homes. Today, online counselling includes a wide range of services, from one-on-one therapy sessions with licensed professionals to group therapy, workshops, and self-help tools all delivered digitally.

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