Do the participants in your training program effectively apply what they learn to their day-to-day activities? This may be the single most fundamental question every eLearning professional should ask about current training efforts and programs. If you are spending valuable time and resources on employee training, but learners do not apply (and even forget) what they learned during that training, then why continue wasting those resources? On the other hand, as a Learning and Development specialist, you want to prove that your efforts are actually improving the performance of learners, and that they support current business goals and objectives.
The ultimate goal of training should be to improve learning transfer and retention – to boost employee performance across an organization, and to drive better business results.