Following the revised announcement of the closure of schools, pre-schools and further and higher education settings, for a period until 19 April 2020, the Department of Education and Skills has stated that it will continue to remain open and will continue to provide supports to the education sector.

The staff of NCGE are being supported to work from home, where possible, and are on hand to facilitate and support you as we work together throughout this challenging time.

Dedicated support page

We have established a dedicated section on our website for the provision of ongoing information in relation to the support we are providing. This section also contains ‘link outs’ to additional external resources and relevant information feeds.

Specific Support for Post-Primary Schools

In conjunction with the Department of Education and Skills we are currently developing a comprehensive strategy of support for guidance in post-primary schools.

To facilitate and inform this support, over the past 10 days, Guidance Counsellors in post-primary schools completed a ‘Guidance Contingency Planning’ survey. We received more than 200 individual responses and we are very grateful for all the contributions made. All responses have been passed to the Department and, as part of an upcoming suite of resources, the Department intends to publish guidelines next week (30/03) that will bear in mind the nature of the concerns expressed and the support required.

NCGE will communicate these supports to you when they become available.


The Dept of Education and Skills recognises the importance of continued supervision of school Guidance Counsellors during the school closures as a result of Covid -19. The following information has been issued to supervisors and guidance counsellors for the organisation of the supervision programme at this time – Supervision: Information for Supervisors and Guidance Counsellors

Specific Support for Further Education and Training (FET)

In conjunction with the Department of Education and Skills, SOLAS and ETBI, NCGE is also currently developing a strategy of support for FET guidance provision. 

To facilitate and coordinate this support we would appreciate if Guidance Counsellors in ETB AEGS, CFEs & PLC settings and Youthreach – CTC Advocates could continue to complete the short survey accessible by clicking below. All guidance professionals working across the FET sector are invited to provide their feedback. The survey data will inform the development and provision of supports and resources for professional guidance practice via online and remote guidance provision. The survey will remain open until Tuesday 31st March next.


If you are one of the respondents who has already completed this survey, we thank you and there is no need to resubmit.

Again, details regarding the support being developed will be communicated as soon as finalised.

Adult Education Guidance Services – AGMS ‘texting facility’

NCGE has been working closely with our IT provider to ensure that the Texting Facility within the AGMS is fully operational for all services. This Texting Facility allows AEGS staff to send texts (via the AGMS), with prior permission of the client already provided.

Providing for a ‘cap’ of 500 texts per AEGS, funded for each of the ETB AEGS by NCGE, this extra 500 Texts per service will be available from Monday 30th March and will support the following:

( i)  Allow AEGS to contact those hard to reach clients who may not have suitable internet access, to provide information and offer continued and additional guidance supports where appropriate.
(ii) To provide a process whereby the client receiving guidance online can provide their noted consent to their data being entered onto the AGMS following the guidance session (in line with GDPR).

NCGE is developing a short guide to using the Text facility within the AGMS and this will be available at from Monday.

Euroguidance Ireland


As we are all doing our best to adapt to a ‘virtual learning environment’, we want to highlight ‘Euro-Quest’ as a resource that might be helpful to you as part of your virtual guidance delivery. Developed by NCGE / Euroguidance Ireland, ‘Euro-Quest’ promotes educational mobility. It gives an overview of Europe, highlights the study, training opportunities available, gives advice and suggestions about living and studying abroad and empowers students to research available courses. Euro-Quest is FREE to use, and students can access and complete it from home. It is particularly suitable for TY and 5th year groups. For more details and to get access to the resource go to –

Latest NEWS from Euroguidance Ireland

Looking for ways to expand your mobility guidance toolkit and upskill in 2020? Click below for some practical suggestions…these are all still readily accessible in the challenging environment in which we are all working.

CPD postponements

All CPD events scheduled by NCGE for guidance counsellors in schools and FET / AEGI up until 19 April 2020 are now postponed. NCGE will aim to reschedule these events as soon as possible, depending on ongoing developments to national guidelines and DES advice.

Stakeholder meetings

NCGE will host meetings virtually with colleagues and stakeholders as appropriate and further information on this will be sent to relevant affected parties / individuals directly.

DES Resources

The Department of Education and Skills has a dedicated website page in place providing the most up to date and relevant information for educational settings. Amongst other resources, there you can find guidance on –  ‘Talking to children and young people about Covid-19’, ‘A Guide for Parents on supporting children and young people with daily routines while schools are closed’, ‘Supports to schools and teachers engaged in distance learning’ and a lot more…

>>Go to page

The official Government information portal, providing information on measures being taken to protect citizens by delaying the spread of COVID-19, is available below. The general public is asked to follow this advice and stay informed. updated information is also available at the links below:

Contacting NCGE

The best method of contacting the centre at this time remains through our dedicated SHARED e-mail address: [email protected]
Depending on the nature and context of your query, the appropriate team member will then respond directly to you.
You can also access the contact details of individual team members HERE.

Stay additionally up to date by following NCGE on Twitter @NCGEguidance

Ní neart go cur le chéile

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