Google Tools for Remote Learning in case of closures


The spread of COVID-19 means that many educational institutions are facing or planning for closures. We know that many of you want to continue working and learning together, even if educators and students can’t be in person. Given the unique circumstances, we announced that we are rolling out changes to allow all G Suite for Education domains to take advantage of more remote learning tools, including premium Hangouts Meet features, at no additional cost.


Expanding access to premium Meet features

Hangouts Meet is already included with G Suite for Education, but we are making premium Meet features available at no additional cost to your G Suite for Education domain, The following premium Meet features will be rolled out over the next few weeks, and you’ll have access to them until July 1, 2020:

We’ll send a follow up email to confirm when the features have been rolled out to all domains.

Important: As the live stream and recording settings will be default OFF, you must enable them in the Google Admin Console to allow your users to access them. Read below for the instructions for enabling access to Meet features and updating settings for your domain. To learn more about the program specifics, see this FAQ page.

If you have purchased G Suite Enterprise for Education, you already have access to these premium features. You’ll need to assign faculty licenses to the users you want to have access to these features and enable this in the Google Admin Console.

Steps to enable access

To enable your users to access premium Meet features, set up your domain to use Hangouts Meet:

  1. Turn on video calling for your G Suite for Education domain.
    1. From the Admin console Home page, go to Apps > G Suite > Google Hangouts. Note: Hangouts Meet and classic Hangouts Chat are controlled by the same on/off setting, called “Google Hangouts,” and there is not currently a way to enable Meet without also enabling classic Chat.
    2. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select an organizational unit (OU). Users without Hangouts enabled will not be able to create or join meetings.
    3. Verify that the Hangouts service is enabled.
      1. In the top right of the gray box, click Edit Service.
      2. Next to Service status, select ON for everyone.
      3. Click Save.
  2. Configure settings for Meet, specifically which users can create a meeting. We recommend that K-12 schools only allow faculty and staff to create meetings. Users who can’t create meetings can still join Meet video meetings created by others.
    1. In the Admin Console, go to Apps > G Suite > Google Hangouts > Meet settings.
    2. Select the OUs that contain your staff.
    3. Under Video calling, check the Let users place video and voice calls box, and click Save.
  3. Once the premium features become available for your domain over the next few weeks, configure settings for Live stream and Recording. These two features will be default off, so you’ll need to enable them specifically for OUs and groups of users who should have access. We recommend that K-12 schools only allow faculty and staff to record or live stream.
    1. From the Admin console Home page, go to Apps > G Suite > Google Hangouts.
    2. Click Meet settings.
    3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select an OU.
    4. Choose a setting.
    5. Click Save.

Changes typically take effect in minutes, but can take up to 24 hours.

Get help with Hangouts Meet

Here are some resources to help you with setting up and using Hangouts Meet with your G Suite for Education domain:

Additional resources for remote working and learning

For many of your organizations, distance learning is new. In addition to Hangouts Meet for video conferencing and streaming needs, G Suite for Education has other products for remote learning that may be useful. For more information on how to use our tools, ask product expert questions and learn from other educators, please visit:

Our Google for Education team is working to assemble additional guidelines and tips to help you learn best practices for remote teaching and learning.

  • Stay tuned to our Google for Education blog for more information.
  • Sign up for our EDU on Air webinar on distance learning strategies on March 5, 2020, at 1pm PST//4pm EST.
  • If you or your colleagues have ideas or suggestions for supporting distance learning with Google tools, submit them via this suggestion form.

We’re here to help

If you have questions or need assistance, you can search the G Suite Admin Help Center or contact G Suite support. When you call or submit your support case, reference issue number 150634108. We will send an additional notice once these features are fully enabled.


The Google for Education Team

Online Teaching