The ability to communicate across channels plays a huge role in the success of any business. In order to improve services and productivity, we rely on easy access to clients, vendors, stakeholders and colleagues.
With the advent of the Internet, this became easier. However, it’s important to understand how retro office communication technologies have evolved in order to better prepare for the future.
As the experts in business communication tools like SIP Trunking and unified communication solutions like Think 365, our team at ThinkTel created this infographic, “The History of Office Communications” to shine a light on this evolution from underground tubes to the telecommunications technology used today.
1850s to 1950s
In London in 1853, 900 feet of tubes were installed underground between the London Stock Exchange and the Electric Telegraph Company. These pneumatic tube networks transported canisters containing notes from office to office. The trend quickly made it’s way to New York City.
1870s to 1980s
The invention of the telephone in 1876 brought the rise of switchboard operators. These operators manually switched incoming calls to an outgoing line. Women were typically hired for this work for their cheap labour.